FAQ
FAQ
Find quick answers to the most common questions about our products, services, and partnership opportunities.
Questions
Common Questions
01
How can I request a quote?
A: Fill out the online inquiry form in the 'Contact Us section or reach out to our sales team via email (sales4@ascent-chem.com) or phone (+8618136850665). We'll provide a customized quote promptly.
02
What are your payment terms?
A: We accept bank transfers, major credit cards, and letters of credit. Standard orders are due within 30 days; custom projects' terms are negotiable.
03
Do you offer custom solutions?
A: Yes. Our R&D team of chemists and engineers can develop tailored products and services based on your specifications.
04
Can I visit your production facilities?
A: Yes. Contact customer service at least two weeks in advance to schedule a tour with safety briefings and guided visits.
